Mid-Level Donor Representative

CRISTA Ministries
Seattle, Washington, United States

Date Posted: 07/11/2018
Categories: Administrative - Customer Service - Management - Other
Job Type: Full-Time

Job Description:
Position at CRISTA Resources


GENERAL SUMMARY:  The Mid-Level Donor Rep will develop and manage a portfolio of mid-donors whose gifts range from $500 to $4,999 dollars annually through a moves management program to meet an annual goal. This position will qualify a large discovery portfolio of donor names (approximately 400) with the intent to qualify them face-to-face and get a gift in 6 months. This position is the geographic representative for their area engaging in speaking opportunities and engaging new donors, many coming through radio acquisition programs.  The Mid-Level Donor Representative will screen and start relationships with major donor prospects and transition them to a Regional Major Gifts Officer.



  • Manage a portfolio of mid-level donors ($500+) through a ‘moves management’ program to meet an annual fundraising goal.
    • Utilize a communication strategy for the complete donor cycle - identification, cultivation, solicitation and stewardship and contact a targeted number of donors in a given week and month, keeping track of all communication and actual live contacts made through Raiser’s Edge.
    • Contact potential donors both in-person, by phone to engage them at their places of business, homes, and throughout the communities where they live through the use of regular appeals, mid-level donor proposals and regular meetings to maximize donor giving.
    • Develop a ‘moves management’ process for high-level prospects and work collaboratively with regional Major Gifts Officers to transition major prospects.
  • Grow this donor segment proactively by being alert to new marketing materials, field news and giving and funding opportunities that might be appropriate to donor’s individual interests and donation commitments.
    • Present World Concern’s projects and programs to groups such as Rotary clubs, fundraising events, etc.
    • Participate in and support fundraising events for World Concern.        
  • Develop specific and detailed knowledge of a designated programming sector of World Concern and share that information with others at CRISTA to coordinate multiple ministry donors.
  • Coordinate donor contacts to ensure they remain donor-centered by working closely with Donor Relations and Marketing.
    • Update donor records for changes in address, phone, e-mail, etc. in Salesforce.
    • Travel to Seattle Headquarters to collaborate with team members on a limited basis.
    • Regularly Skype and engage remotely in team activities.
  • Work collaboratively with supervisor, coworkers and donors.
  • Perform other duties as assigned.






  • Christian Commitment: A deep and abiding faith that is fully surrendered to the will of Jesus Christ, evidenced by a lifestyle that is consistent with biblical principles in word and deed. Commitment to spiritual growth and development.  Demonstrates the values of CRISTA leader.     
  • Education: Associate degree from an accredited college or university recognized by the United States Department of Education or equivalent or 1 year of successful experience in the fundraising or sales field.
  • Experience:
  • Licensure/Certification:
  • Other Considerations:
    • Excellent people skills, customer service and sales skills.
    • Excellent verbal and written communication.
    • Goal and task oriented.
    • Ability to solve problems and work independently.
    • Valid driver’s license.
    • Ability to keep files organized.
    • Excellent presentation skills.
    • Open to coach and training a lifelong learner.
    • Ability to work collaboratively with supervisor, coworkers and donors.
  • Software and Equipment Used:
    • Proficiency on a computer.
    • Ability for prolonged use of a computer (sometimes over 6 hours in a day).
    • Ability to participate in video conferencing or training (sometimes watching a screen for over 6 hours in a day).




  • Education: Bachelor’s degree from an accredited college or university recognized by the United States Department of Education or equivalent.
  • Experience: As a donor representative.
  • Software and Equipment Used: In depth knowledge of Salesforce.


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