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Web Admin/Customer Service Rep

Salem Church Products
Richmond, Virginia, United States

Date Posted: 01/04/2018
Categories: Administrative - Customer Service - Internet/E-Commerce - Media/Video/Radio
Job Type: Full-Time

Job Description:

Salem Church Products (SCP), a subsidiary of Salem Communications, is seeking a Web Admin/Customer Service Rep to join the team in our Richmond, VA office. The qualified candidate should have excellent customer service and communication skills (written and verbal) and be detail-oriented with proven time management skills. Other attributes include: a well-rounded knowledge of the web, the ability to work well with others in a fast-paced environment, and creative problem solving skills.

- Serve and support customers via e-mail and phone, including some inbound and outbound sales related calls.
- Investigate, troubleshoot, and solve technical issues
- Website content management
- Maintain and analyze reports of sales, customer behavior, campaigns, and other metrics.
- Write, proofread and upload content of various types and for newsletter publications

- Proficient with Internet/browser-based web tools, as well as Microsoft Office suite, primarily Word and Excel
- Strong organizational and time management skills
- Exceptional written and verbal communication skills
- Ability to multitask and give high attention to detail
- Ability to self-manage and self-motivate
- Analysis and problem-solving skills
- College degree is a plus
- Bilingual abilities are a plus


The websites this position will primarily work with and

Other websites in SCP’s network of sites include:,,,,,,,, and


SCP provides a business casual, friendly atmosphere with competitive salaries and a comprehensive benefits package that includes medical, dental, vision, life insurance, and 401(k) program.


Salem Church Products is an Equal Opportunity Employer.


How to apply:

Please email cover letter and resume to, or apply online.