This posting is no longer available. This is either because the employer has filled the position or the position has closed. Click here to find more jobs like this one.
Group Publishing, Inc.

Customer Support Representative

Group Publishing, Inc.
Loveland, Colorado, United States

Date Posted: 09/13/2017
Categories: Customer Service - Sales
Job Type: Full-Time

Job Description:


Group’s products and services using your sales techniques and participate in ever-changing marketing promotions.


Responsibilities of the Customer Support Representative:

• Relate to customers and co-workers in a friendly, relational manner in written and oral communication, and professional etiquette is imperative

• Take orders from churches, individuals, and retail customers

• Answer customer inquiries and resolve issues

• Stay current on all of Group’s products and services

• Help customers with Group’s electronic and web-based products

• Meet sales goals, call standards, and quality assurance standards



• 2 years of sales and/or customer service experience

• Outbound call experience

• Proficient knowledge of Windows Outlook and Office

• Customer Relationship Management software

• Live Chat experience

• Able to sit at a computer station, use repetitive motion on a keyboard, and wear a telephone headset for up to five hours a day

• Regular, consistent and punctual attendance


The position is Monday-Friday, 9:30 AM - 6 PM. Bi-lingual in English and Spanish is desired.