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Optimum Health Institute

Guest Services Associate

Optimum Health Institute
Lemon Grove , California, United States

Date Posted: 08/17/2012
Categories: Church/Ministry - Customer Service
Job Type: Full-Time

Job Description:
As a Guest Services Associate, you're the essence of a guest’s experience at Optimum Health Institute. You make a difference in people’s lives through providing your service in a God-centered, smoke-free, drug-free spiritual environment. You'll be the face of OHI as a Guest Services Associate. OHI associates work in an environment that demands exceptional performance yet reaps great rewards. If you've worked in customer service in hospitality, holistic healthcare or a call center environment or have an interest in expanding your career in customer service in the holistic services, we'd love to hear from you!

Candidates We Embrace:
•You're compassionate and you love being of service to others.
•You have an outgoing personality, enjoy engaging and building relationships with new people.
•You have experience in providing excellent customer service and are passionate about creating a positive experience for those you come in contact with.
•You're an enthusiastic professional with a great sense of humor who enjoys life and are grateful for the life’s lessons you have learned.
•You're a great listener, you seek first to understand.
•You're a confident team player who thinks quick on your feet and able to stay calm under pressure.
•You available to work a flexible work schedule: all 5 shifts with a differing schedule each week, including weekends, evenings and holidays, planned 4 weeks in advance.
•You're a student of life-long learning and excited about the opportunity of growing and learning in a positive environment.

An Opportunity You'll Love:
•Attending the OHI program as part of your training and benefits.
•Sharing your knowledge of the OHI Holistic Body-Mind-Spirit program to guests, adherents and inquirers.
•Supporting our in-house guests while listening and providing exemplary customer service.
•Making reservations, store sales and providing product knowledge of items in the store for at-home care and follow-up for guests who continue their healing journey, using what they have learned from the OHI program once they return home.
•Being part of an organization whose purpose is to serve as a change agent for humankind by improving the physical, mental and spiritual well-being of everyone we touch.

Position Requirements:
•Minimum 2 years providing customer service in customer care environments such as (hospitality, holistic healthcare, retail, ministry, education etc) or 2 years experience providing customer service in a call center environment.
•Minimum 2 years extensive customer service experience relating to educating clients in product support and/or product knowledge.
•Must have phone experience.
•Intermediate level proficiency with MS Office.
•Experience working on computers in enterprise level reporting system(s).
•Excellent communication skills.
•Associates degree or equivalent from a 2 year college or technical school.

If you have a calling, passion and commitment to making a difference in the lives of others and want to join our family of leaders, we want to hear from you!

2 ways to Apply:

1. Apply online today on our careers page at

2. Apply in person and fill out an application at:
Free Sacred Trinity Church
9665 Granite Ridge Drive Suite #310
San Diego, CA 92123


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