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Dynamics CRM Data Analyst star

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North American Mission Board

Alpharetta, Georgia, United States

Date Posted:
01/25/2012
Categories:
IT
Job Type:
Full-Time
North American Mission Board
Job Description:
SUMMARY
The CRM Data Analyst provides expertise in the collection, management, integrity and distribution of mission CRM data that serves the ministry goals of each group in penetrating lostness in North America.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This role will serve as the CRM expert for our organization. The person serving in this role will have many responsibilities under the CRM Maintenance Administrator and CRM Operational Administrator functions.

Responsibilities under CRM Maintenance Administration include (but not limited to) data, configuration, security and integration management. CRM Operational Administration responsibilities include (but not limited to) implementation and maintenance of Data Governance Plans, new user training, addressing system performance issues, user support and maintaining documentation and logs.

This role will also be responsible for maintenance and operational administration for the Exact Target and Scribe products. Working closely with the organization’s Project Management Team, this role will contribute toward the growth of the CRM product in the organization.

KEY PRODUCT
Microsoft Dynamics CRM v4.0 on premise; upgrading to cloud-based CRM 2011

EMPLOYMENT REQUIREMENTS

SKILLS
Key skills required for this role include:
• Extensive knowledge of MS CRM
• Working knowledge of SQL
• Strong MS Excel knowledge
• Effective knowledge of MS Word

CHARACTERISTICS
Key characteristics needed to successfully fill this role include:
• Superior communication skills (written and verbal)
• Ability to complete research quickly and effectively
• Astute reasoning and processing skills to enable making the correct decision quickly
• Organized
• Personally self-directed and motivated

CHRISTIAN WALK
• Evidences a mature and growing Christian walk characterized by Paul in I Timothy 3 and Titus 1
• Personal wisdom and sufficiency are grounded in Christ, with a life submitted to God’s authority in all things

EDUCATION and/or EXPERIENCE
Bachelors degree in Math or Information Systems; or four to ten years’ related experience and/or training; or equivalent combination of education and experience.

EMPLOYMENT STATUS
This is a full-time job on a temporary to permanent basis. Workweek is typically 40-hours weekly (although additional hours may be needed on a project basis). Temporary status will change to permanent position concluding with satisfactory performance appraisal after 90-working days in the position.

BENEFITS
Full-time permanent employment offers health insurance package, vacation allocation and contribution towards 403-B.

CANDIDATES
This position is located in Alpharetta, GA and is not a work from home opportunity. Relocation assistance is not available. Please send a cover letter including salary requirements and resume to lcross@namb.net. Offers are contingent upon background check and employer verification.
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North American Mission Board

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