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Rescue Mission Alliance

Dispatch Supervisor

Rescue Mission Alliance
Oxnard, California, United States

Date Posted: 11/07/2011
Categories: Social Services
Job Type: Full-Time

Job Description:
The Rescue Mission Alliance (RMA) is a Christian non-profit organization that has been serving the less fortunate in Southern California through emergency and long-term rehabilitation services for more than 39 years. RMA partners with local churches to meet the spiritual needs of the people we serve. The Thrift Store Industries provide revenue to support RMA Ministries.

The Dispatch Supervisor is primarily responsible for all aspects of Dispatch operations, employee relations, safety compliance, dispatch quotas, donor relations, fleet maintenance, map/girding and Call Center coordination. This is a full-time, exempt position located in Ventura County at the Harrison Avenue location. Reports to the Industrial Sales Manager, reporting to this position are Route Drivers and Loaders. Compensation is commensurate with skills and experience, and includes benefits.

Essential Duties & Responsibilities
Oversee Dispatch operations, employee scheduling, vehicle maintenance, GPS tracking, Call-Center/Dispatch coordination for route organization and customer service. Ensure daily quotas are met. Supervise Dispatch staff, ensure safety compliance (IIPP), including Smith Systems driver’s training, accident investigation, facility inspections etc.

Committed Christian in good standing in a local church, high school diploma or GED, plus 5 years increasing dispatch administration and supervisory experience, ability to read Thomas guides and maps, valid CA driver’s license and excellent driving record. Ability to research regulations and technical reference materials relating to best practice practices for dispatch operations. Make sound decisions and form independent judgments. Communicate effectively both verbally and in writing, proficient in Microsoft Office
Interested Parties
Please email your cover letter and resume to or fax them to (805) 385-4126 with a cover page indicating the position you are interested in applying for. If you submit your information through our website, we will send you an email confirming we received it. No phone calls please.