Job Description


Author Support / Customer Service star

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Salem Media Group

Longwood , Florida, United States

Date Posted:
Administrative - Customer Service
Job Type:
Salem Media Group
Job Description:
Xulon Press, a division of Salem Communications, and the nation’s largest on-demand digital publisher of books targeting the Christian audience, is currently seeking an Author Support/Customer Service.

This position is 100% about serving our self-published authors with excellence, addressing their questions and concerns with respect and a genuine desire to help. This position currently offers a salary plus performance incentives.
Xulon Press was voted The Best Christian Workplace in 2005. We provide a casual, friendly atmosphere with competitive salaries and a comprehensive benefits package that includes medical, dental, life insurance, and 401K program.

Xulon Press is owned by Salem Publishing, which publishes CCM Magazine®, Homecoming® The Magazine, YouthWorker Journal™, Singing News® Magazine, Preaching Magazine, FaithTalk™ and Crosswalk.com Magazine. Its corporate parent, Salem Communications, is the leading U.S. radio broadcaster, Internet content provider, and magazine publisher focused on Christian and family themes.

Local candidates only

Five years or more of experience in customer service.
A love for people and for helping them is essential. The ability to establish rapport quickly is vital. Must be able to work well with a team.
Excellence required in verbal and written communication. Phone skills and manner must be impeccable.
Must strive for excellence and efficiency, be detail-oriented, and must multi-task with ease.
Proficiency with MS Outlook, word, excel, adobe, different graphic programs .jpeg & .tiff files is very important.
Experience in the publishing industry is considered a plus.

Please submit your resume and cover letter to: opad@xulonpress.com

Xulon Press Inc. is an Equal Opportunity Employer.

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About the Company

Salem Media Group

Salem Media Group is America’s leading radio broadcaster, Internet content provider, and magazine and book publisher targeting audiences interested in Christian and family-themed content and conservative values. In addition to its radio properties, Salem owns Salem Radio Network, which syndicates talk, news and music programming to approximately 2,000 affiliates; Salem Radio Representatives, a national radio advertising sales force; Salem Web Network, a leading Internet provider of Christian content and online streaming; and Salem Publ More...

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