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World Concern

World Concern Director of Donor Relations

World Concern
Shoreline, Washington, United States

Date Posted: 03/17/2011
Categories: Fundraising - Management
Job Type: Full-Time

Job Description:
To apply for this position, please go to and fill out our online application.

World Concern works intimately with communities in some of the most neglected regions of the world. We strive to abolish the core causes of poverty, emphasizing livelihood training, literacy and education. We establish beacons of hope in these communities: clean water, food, education and disaster assistance.

World Concern’s staff of devoted professionals spans the globe and is dedicated to supporting the community they live in until the people can support themselves.

Our special area of expertise? Strengthening impoverished peoples. When the poor are given opportunities—through education, small business/agricultural training programs and microloans to start small businesses—their families
flourish and the entire community
regains hope and stability.

At World Concern, we want to do more than help with food and shelter. We want to give people the tools and skills to sustain their lives—and to do it all with the compassion and love of Jesus.

World Concern is located in Shoreline, WA, just North of downtown Seattle and is part of the CRISTA family of ministries.


The Director of Donor Relations provides strategic leadership, organization, and motivation of the fundraising group to reach revenue goals. The Director is responsible to plan, budget, organize, implement, and report on the fundraising functions of World Concern Donor Relations. The Director trains and mentors a team of Donor Relations Specialists who manage portfolios of donors as assigned. The DR Director monitors and is responsible for team fundraising strategies, monthly achievements, the attainment of goals, managing the donor services and working a portfolio of donors.


1. Manage the team to meet assigned fundraising goals through personal and team effort as well as monitoring progress toward the goal
2. Provide strategic leadership to Donor Relations team members to maximize donor giving potential within each assigned portfolio or area of responsibility
3. Develop and be accountable for department budget, establish and implement department policies, and serve on World Concern’s Senior Leadership team
4. Develop long-term relationships through personal interactions with donors, striving to connect donor interests with WC’s mission and ministry
5. Network through current donors to locate new giving prospects who can make significant gifts
6. Work with each Donor Relations team member to arrange for significant donors, and those with a large sphere of influence, to interact with the WC president, senior leadership, field staff and international projects, when appropriate
7. Represent World Concern in various settings, including church meetings and other public speaking engagements to spread the word about WC's work and ministry
8. Oversee the donor services team to ensure excellence in donor care and data management
9. Take qualified donors/prospects on trips to WC project sites to inform them about specific projects and encourage them to give
10. Give direction to team members for special projects including fundraising events and donor appreciation events
11. Collaborates with World Concern’s Marketing Manager to ensure unified message is conveyed through the Donor Relations team and donor centric collateral materials are produced
12. Work with gift planning staff to encourage donor participation in donor-advised funds, stock gifts, wills, etc.
13. Other duties as assigned


The Director will manage World Concern’s Donor Services Manager: Mid level Donor Representative, Ministry Development Coordinator, Women of Purpose Director, and Donor Services Administrative Assistant. This will include the responsibility for hiring, training, evaluating, correcting, recommending pay adjustments and recommending termination.


1. Christian Commitment:
• Agreement and support of CRISTA’s Statement of Faith
• Demonstrates by word and action, a life commitment to Jesus Christ and His service.
• Demonstrate Christian spirituality by participating, leading, and contributing to office devotional and prayer times.
2. Education: Four year college degree from an accredited college or university or equivalent.
3. Experience:
• Minimum 5 years of successful experience in fundraising or applicable sales experience
• Experience in budget planning and financial management
• Minimum 5 years experience managing others.
4. Licensure/Certification: None
5. Other Considerations:
• Ability to speak to groups of people.
• Ability to communicate fundraising as a ministry and motivate others to do the same
• Experience working in a team environment
• Willing and physically able to travel internationally and domestically
• Strong communication skills, both written and verbal
• Highly Organized
• Ability to work periodic evening and week-ends to accommodate donor's schedules
6. Software and Equipment Used: Proficient on a PC based computer, knowledge and skills to use the Raiser’s Edge System.


1. Education: Graduate level
2. Experience: Experience with major donor portfolio, senior management experience
3. Software and Equipment Used: Experience with Blackbaud’s Raisers Edge.

To apply for this position, please go to and fill out our online application.