Job Description


Inbound Sales & Support Representative star

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Group Publishing, Inc.

Loveland, Colorado, United States

Date Posted:
Administrative - Sales
Job Type:
Group Publishing, Inc.
Job Description:
The Corporate Sales department at Group Publishing is searching for a part-time Inbound Sales & Support Representative in our call center to work Monday through Friday from 2-6 pm.

Applicants should have at least 1 – 2 years experience in sales and customer service, preferably in a telephone contact environment.

A candidate should also have experience in making outbound calls. Excellent oral skills, knowledge of sales techniques and the willingness to learn new sales systems is required. The ability to relate to customers and co-workers in a friendly, relational manner and the knowledge of professional telephone etiquette are imperative. The ability to learn ever-changing marketing promotions and new products is necessary. Good attendance and punctuality is essential.

Ideal candidates should have proficient knowledge of Microsoft Office, and experience with Oracle customer relation management software is highly desirable.

Job responsibilities include: taking orders from churches, individuals, and retail customers, answering customer inquiries and resolving issues, staying current on all of Group’s products and services, navigating the internet and helping customers with Group’s electronic and web-based products, meeting sales goals, call standards and quality assurance standards.

Applicants should be able to sit at a computer station, use repetitive motion on a keyboard and wear a telephone headset for up to eight hours a day.

To Apply for this position use this LINK to view the Inbound Sales & Support Representative Job Description and use the Submit your Application button to proceed.
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About the Company

Group Publishing, Inc.

If your church does it, we’ve probably got it. It’s been said that tool companies don’t sell drills; they sell holes. The same goes for Group. We don’t just sell books, curriculum, training, Bibles, software, etc. We’re in the business of making you even better at what you do in ministry. We want you to feel joy and fulfillment as you connect people with Jesus. That said, Group does offer a wide range of resources and services for just about every area of church ministry: children’s ministry, youth ministry, adult small groups, women’ More...