Job Description


Product Support Specialist Supervisor star

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Group Publishing, Inc.

Loveland, Colorado, United States

Date Posted:
Management - Sales
Job Type:
Group Publishing, Inc.
Job Description:
Are you a customer-focused individual that enjoys helping others with technology? Then consider joining our Corporate Sales product support team.

As a Product Support Specialist Supervisor, you will be responsible for ensuring a remarkable customer experience with Group’s digital, web-based, and other electronic products that require technology support. Additionally, the position is responsible for providing customer input into the design and development process of new or revised Group products and services along with leading the team of Product Support Specialists.

The ideal candidate for this position would be a detail-oriented, customer-centric team player with minimum of 3+ years experience in supporting customers via phone and online and 3+ years of supervisory experience.

This person should also be excellent trouble-shooting and problem solving as it relates to working cross-departmentally with a variety of products. A college degree is preferred, but will consider equivalent experience in a related field.

To Apply for this position use this LINK to view the Product Support Specialist Supervisor Job Description and use the Submit your Application button to proceed.
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About the Company

Group Publishing, Inc.

If your church does it, we’ve probably got it. It’s been said that tool companies don’t sell drills; they sell holes. The same goes for Group. We don’t just sell books, curriculum, training, Bibles, software, etc. We’re in the business of making you even better at what you do in ministry. We want you to feel joy and fulfillment as you connect people with Jesus. That said, Group does offer a wide range of resources and services for just about every area of church ministry: children’s ministry, youth ministry, adult small groups, women’ More...