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Christian Care Ministry

Member Development Specialist

Christian Care Ministry
Melbourne, Florida, United States


Date Posted: 05/08/2009
Categories: Sales
Job Type: Full-Time

Job Description:
SUMMARY: This position pre-qualifies inquirers for health care programs, communicates the purpose and mission of CCM to outside sources, creates new prospect records, documents initial and follow-up contact information, and completes phone applications for eligible inquirers. ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Maintain complete knowledge of all CCM product guidelines: the Medi-Share, MANNA, and Restore as well as any new programs or services
-Effectively and accurately explain guideline information to prospects and staff members
-Create an accurate "Contact Record" in our database and update the current status of prospects into computer database system as needed
-Determine and schedule “next action” for any required follow-up actions
-Manage a personal daily activity list (via: receiving and returning phone, email, or mail correspondence) to ensure the timely completion of follow-up contact to acquire new Members and assist them in the process of referring new Members to the Ministry
--Pre-qualify new prospective members, ensuring they are good candidates for the program(s)
--Pray with prospects as needed
--Initiate requests for Program Guides, brochures, applications, and other related marketing materials to be mailed to prospective members
-Achieve established MDS goals that may include, but are not limited to: Medi-Share and MANNA, calls per hour, monthly Medi-Share applications, the accuracy of creating new prospect records, and maintaining App to New Joiner goals
-Participate in weekly departmental meetings as well as be an effective Member Development team player
-Must be able to work evenings and Saturday as directed by management
-Other duties may be assigned as needed to assist in meeting the mission requirements of the ministry