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Member Development Specialist star

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Christian Care Ministry

Melbourne, Florida, United States

Date Posted:
05/08/2009
Categories:
Sales
Job Type:
Full-Time
Christian Care Ministry
Job Description:
SUMMARY: This position pre-qualifies inquirers for health care programs, communicates the purpose and mission of CCM to outside sources, creates new prospect records, documents initial and follow-up contact information, and completes phone applications for eligible inquirers. ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Maintain complete knowledge of all CCM product guidelines: the Medi-Share, MANNA, and Restore as well as any new programs or services
-Effectively and accurately explain guideline information to prospects and staff members
-Create an accurate "Contact Record" in our database and update the current status of prospects into computer database system as needed
-Determine and schedule “next action” for any required follow-up actions
-Manage a personal daily activity list (via: receiving and returning phone, email, or mail correspondence) to ensure the timely completion of follow-up contact to acquire new Members and assist them in the process of referring new Members to the Ministry
--Pre-qualify new prospective members, ensuring they are good candidates for the program(s)
--Pray with prospects as needed
--Initiate requests for Program Guides, brochures, applications, and other related marketing materials to be mailed to prospective members
-Achieve established MDS goals that may include, but are not limited to: Medi-Share and MANNA, calls per hour, monthly Medi-Share applications, the accuracy of creating new prospect records, and maintaining App to New Joiner goals
-Participate in weekly departmental meetings as well as be an effective Member Development team player
-Must be able to work evenings and Saturday as directed by management
-Other duties may be assigned as needed to assist in meeting the mission requirements of the ministry
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About the Company

Christian Care Ministry

Christian Care Ministry, Inc. (CCM) was organized in 1993. Through our Medi-Share program, we assist fellow believers with the enormous burden of healthcare costs through a medical-sharing ministry-we are not insurance. We service individuals and families nation-wide and on the mission field. Through Manna, our short-term disability sharing program, members assist one another financially as a result of a disability. In addition, our Health Initiatives Department works with members one-on-one to prevent and reverse disease and maintain qua More...