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Iraqi Christian Relief Council

Strategy and Operations Manager

Iraqi Christian Relief Council
Evanston, Illinois, United States

Date Posted: 04/13/2016
Categories: Administrative - Church/Ministry - Fundraising - Missions/Int. - Social Services
Job Type: Full-Time

Job Description:

Role: Strategy and Operations Manager


Iraqi Christian Relief Council, a recognized 501 (c) (3) which exists to support and protect persecuted Assyrians Christians in Iraq and other countries in the Middle East by providing emergency humanitarian aid, prayer support, and public awareness. Due to the recent media attention of the persecution that exists in Iraq, the organization has grown tremendously and is in the process of putting solutions in place to sustain long term.


Position Overview
The Strategy and Operations Manager is a new position designed to help Iraqi Christian Relief Council sustain its recent growth and solidify its presence as a leader in this area of work. This position works very closely with the President of the organization as well as key consultants. This position reports to the President and will be required to be both a big-picture strategic thinker and focused on the important details. Applicants should have an entrepreneurial spirit, be able to bring ideas and solutions to the table in all areas, and should be a self-starter. The skill-set needed is wide ranging and demanding, however there is great opportunity to grow within the organization at this crucial time. A successful candidate will possess a current knowledge of the religious and ethnic persecutions in the Middle East.


Primary Duties and Responsibilities

Fund development support activities 

> Manage entire gift processing procedures each week through donor management software
> Coordinate and implement gift thanking process each week

> Maintain proper records within the database
> Manage the year-end tax receipt process
> Perform donor prospect research and analyze giving trends for President
> Manage grant process

Organization scheduling and event support 

> Manage and maintain the organization’s event, speaking, and media schedule

> Identify and research events and speaking opportunities for President that will promote the organization’s work
> Work with event hosts to plan and organize day-of details, speaking fee invoicing, and/or travel

> Work with travel agent to book flights, hotels, and rental car


Operational Management

> Assist outside book-keeping service with monthly reconciliation and accounts payable details

> Manage Board of Directors meeting schedule and member coordination to ensure attendance and proper reporting occurs

> President general correspondence support on a daily basis

> Field donor or partner inquiries and filter appropriate requests for President
> Implement best practices for small office start-up such as IT solutions, insurance, and other general office management tasks

Manage implementation of PR, mass donor campaigns, and communication 

> Manage the blog, photography web-site content – keeping news and articles up to date

> Coordinate organization’s volunteers when appropriate

> Provide social media support and PR support as required

> Manage communication with mass level donors through e-news and direct mail coordination





Education: Bachelor’s Degree in Related Field

Proficiency in the use of computer for:  Fundraising software, Word, Excel, Power point, WordPress, Social Media
Experience: Must have general working knowledge of nonprofit structure as well as some level of financial training. Candidate must be an exceptional writer and have a warm phone presence. In our eyes, eager candidates can be trained for the role. We are anxious to hear about the experiences you bring to the table.


Personal Characteristics 

Passion: Strong connection and personal commitment to fulfill the mission of the organization

Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization.

Build Relationships: Establish and maintain positive working relationships with others, both internally and externally. 

Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

Focus on Donor Needs: Anticipate, understand, and respond to the needs of donors to meet or exceed their expectations within the organizational parameters. 

Foster Teamwork: Works cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

Lead: Positively influence others to achieve results that are in the best interest of the organization.
Make Decisions: Assess situations to determine the importance, urgency, risk and make clear and timely decisions. 

Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.

Plan: Determine strategies to streamline processes that move the organization forward. Set goals, create and implement actions plans, and evaluate the process and results. 

Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. 
Team Player: Eagerly takes direction from President with great attention to detail


Working Conditions 

The organization’s office hours are 9:00 am to 5:00 pm CT. However, staff is periodically required to work or be available/reachable during evenings and weekends for meetings, campaigns, and events.


Travel required will not exceed 20%


Relocation to the organization’s HQ in Evanston, Illinois will be required. A $1,000 relocation credit will be received after a positive 90 day review.


Position Details

Full Time Position
Paid time off (PTO) allowed is 10 days
Insurance Benefits are not included at this time
Cell Phone Allowance is $50 per month with expense report


To Submit a Resume:

Please send resume, two (2) reference letters, and a cover letter stating why you and your experiences are the right fit for this position to Juliana Taimoorazy at