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Job Description

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Customer Service Representative star

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Hebron Stores

Naperville, Illinois, United States

Date Posted:
04/18/2016
Categories:
Customer Service
Job Type:
Full-Time
Hebron Stores
Job Description:

A company run on Christian and Biblical principles seeks a seasoned professional with strong customer service skills.

 

Ideal Candidate:

Passion for working with customers and suppliers. Thrives in a fast moving, high growth environment. 

Will work on in-sourcing back-office operations – order processing and returns management. 

 

Key Responsibilities will include, but not limited to:

 

Orders

  1. Processing orders
  2. Orders are shipped from manufacturers, distributors or 3 warehouses.
  3. Update tracking once the order is shipped

 

Returns

1. Manage returns process

2. Submit returns request to the manufacturer or distributor

3.  Ensure credit is processed or replacement is shipped once return is sent back

 

 

Incoming Calls

  1. Product Questions
  2. Order inquiries 

 

Incoming Emails 

 

  1. Product Questions
  2. Order inquiries 
Contact Employer Apply Now

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About the Company

Hebron Stores

Hebron Stores was established in 2007. Head-quartered in Chicago, the company is dedicated to providing high quality consumer products directly to our customers. In 2007, the company started distributing a printer resetter manufactured by Sudhaus GMBH, a German company. Since then, by the grace of God, the company has grown to be an online multi-channel retailer of more than 100 brands through two wholly owned retail websites and marketplaces such as ebay, Sears.com and Newegg.

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