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Credit/Collections Special

Seattle, Washington, United States

Date Posted: 02/20/2006
Categories: Administrative
Job Type: Full-Time

Job Description:
The Credit and Collections Specialist is responsible for the day to day operations, maintenance and tactical development of Accounts Receivable, Credit and Collections systems, processes and procedures.

The responsibilities include maintaining and developing relationships with customers while enforcing the policies of the company.

Reconciliation of A/R to G/L, reconciliation of individual accounts within A/R, quality of A/R (aging), and risk management (credit). Daily duties include cash application, maintenance of customer records, files, data, electronic files and data, and other pertinent business documentation. This position may also be required to process invoices.

The qualified person should be able to offer valuable contributions towards the development of the department, its staff, standards, guidelines and objectives.

Essential Duties and Responsibilities:

Customer Service:

To maintain a level of service and strike a suitable balance between service and enforcement. The incumbent should try to establish that they are there to work with the customer to achieve a common goal.

All or any of the duties and responsibilities may be delegated to staff as appropriate, however, responsibility and accountability for the completion and accuracy of all tasks listed below rests with this position.


The Credit and Collections Specialist ensures that daily cash receipts are posted accurately and in a timely fashion to the proper accounts. The incumbent will, on a monthly basis (or more often as needs dictate), review individual accounts within A/R, ensuring that individual accounts are reconciled, are aged properly, and have had all valid credits posted. Additionally, the position is responsible for maintenance of customer vital statistics such as name, address, terms of sale, business structure, etc.


The incumbent will gather relevant data about both existing and prospective customers, analyze the data, and assess the risk associated with selling to the customer on credit terms. Credit limits will be set based on the risk assessment.

Analysis includes financial statement ratio analysis, trend analysis, credit analysis. Tools available include credit reports (Dun and Bradstreet and Lyons), financial statements submitted by the customer, collateral (primarily personal guaranties), and other intangible factors.


The incumbent is responsible for the enforcement of Picture Sources terms and conditions of sale. This includes collecting past due monies, compliance with state sales tax collection, validating claims for credit, and administration of customer and representative agreements.

Project Development, Coordination and Implementation:

The Credit and Collections Specialist should be able to participate in and identify areas for improvement. This person should be able to understand, plan and implement change or lead projects to completion, as necessary.

Qualification Requirements: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

4-6 years experience in progressively responsible positions in a credit/collections related field, or;

Bachelors degree in a financial discipline (economics, finance, accounting, business administration), and 1 to 2 years experience in business. This is an entry level position for degreed candidates.

Language Skills:

Proficiency in written and spoken English

Mathematical Skills:

Proficiency up to 12th grade standards

Reasoning Ability:

The Credit and Collections Specialist must be able to make objective, fact-based decisions on credit limits, credit suspensions, and collection issues. The position requires a creative, resourceful thought process. The ideal candidate will be able to make measured and deliberate decisions under difficult, time-pressured circumstances.

Physical Demands:

The physical demands of this job are consistent with a clerical type position. Ability to lift boxes up to 25 pounds.

Work Environment:

Traveling is rare but may be required for up to one week per year.

The work environment is professional; dress is business to business casual. Office hours are from 8:00 AM to 4:30 PM PST, Monday through Friday. Overtime must receive prior approval by the employees manager or supervisor.

Salary $30-36K DOE