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Christian Children's Home of Ohio

Continuous Quality Improvement (CQI) Director

Christian Children's Home of Ohio
Wooster, Ohio, United States

Date Posted: 11/06/2015
Categories: Administrative - CEO/Executive - Church/Ministry - Counseling - Education - Health Care - House Parent - Management - Missions/Domestic - Other - Personal Services - Social Services
Job Type: Full-Time

Job Description:
The Christian Children’s Home of Ohio is seeking a Director of Continuous Quality Improvement (CQI) who will be responsible for planning, coordinating, and directing the Continuous Quality Improvement (CQI) program and managing to outcomes.  CQI Director will ensure the implementation of the established standards placed on this agency by governing bodies which may include organizations such as ODMH, ODJFS, COA, and laws such as HIPAA.  Also, assures that agency-wide CQI initiatives are focused and aligned on improving operational and program efficiencies and effectiveness.  Directly supervises the CQI Assistant.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the agency’s Statement of Faith and Code of Moral Conduct.  Further, each employee is responsible for dealing with others with a Christ-like attitude and for demonstrating behaviors reflecting CCHO's core values.

Other essential functions of position include the following. Other duties may be assigned.  The following duties may be completed personally or delegated through committees, groups, and/or individuals of the agency:

  • Develops and analyzes statistical data to determine present standards and establish proposed quality and reliability expectancy of services
  • Formulates and maintains quality control objectives complementary to organizational policies and goals as well as compliance with regulations/standards at a local, state, and federal level;  assists HR and other agency departments create and maintain policy and procedure manuals
  • Works in conjunction with the Director of Operations, the Director of Residential Services and the Director of Regional Services to facilitate and complete all initial accreditations, maintaining compliance, and the completing of all needed updates
  • Provides oversight of trainings that will foster a highly developed understanding of rules and regulations from government bodies and regulatory statutes
  • Rules & Regulation Compliance – ensure compliance agency-wide with all federal laws and governing agencies, including (but not limited to), HIPAA, ODJFS, MHAS, COA, CSWMFT and CCHO internal policies and procedures
  • Coordinates objectives with policies and procedures in cooperation with stakeholders to maximize service reliability and minimize costs
  • Manages to outcomes by applying total quality management tools and approaches to analytical and reporting processes within each department
  • Plays an active role on quality management teams and committees within the organization.
  • Designs and implements quality control training programs to key personnel in conjunction with directors
  • Investigates and adjusts stakeholder complaints regarding quality, grievances, client rights, security & privacy
  • In cooperation with other corporate departments, maintain Medicaid Compliance/billing quality, client’s rights and HIPAA/Security & Privacy
Master’s degree in Counseling, Social Work or Business Administration and/or comparable experience required.  Licensed in Counseling or Social Work, Independent Licensing preferred (LSW, LISW, LPC, LPCC, PCC, IMFT).  2-5 years experience managing outcomes with an understanding of a managed care environment preferred.  Six Sigma, or equivalent, preferred.  Must have valid Ohio Driver’s License and maintain a driving record that allows that individual to be insurable.  References, background checks and drug screenings will be completed on all potential candidates.  EOE.
Starting salary range: $55,000-$65,000

*** All interested applicants, please also download application at and submit with resume to***