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Online for Life

Contact Center Agent

Online for Life
Plano, Texas, United States

Date Posted: 05/04/2015
Categories: Customer Service
Job Type: Full-Time

Job Description:

Online for life is seeking a compassionate customer service agent to help women who are facing an unplanned pregnancy to receive all of the testing and information they need to save their baby’s life.


Primary Responsibilities:

Answer Inbound Calls

Utilize the CRM database (Salesforce)

Listen attentively

Set appointments


Minimum Qualifications:

Passionately aligned with the mission and values of Online for Life

Excellent communication skills

Self-motivated, able to multitask and goal focused

Service oriented

Excellent computer skills

Able to work well in a team environment

Adaptable to change

Sales experience preferred

Background in counseling, pro-life, crisis center helpful

Bilingual Spanish is a plus