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Field Service/Install Technician
Birmingham, Alabama, United States
Date Posted: 04/17/2007
Job Type: Full-Time
Slappey Communications, local Communications Company, is currently looking for a Field Service/Install Technician for a fulltime opportunity. This Field Service/Install Technician position will consist of working on Inter-Tel PBX systems including VOIP and data networking. Ideal candidate will need to have prior experience in Net+, A+, CTP, and CCNA as well as a PBX background. Previous experience with any major phone system is desirable as well as is experience with Data applications. Training is available for qualified applicants. Candidates interested in this Field Service/Install Technician opportunity will be required to be available for the on call rotation. For this Field Service/Install Technician position, some of the work will be performed at the client site therefore, superior customer service skills are mandatory.
Minimum of one year experience in the administration and coordination of voice and data communications.
Requires familiarity with PBXs, (such as: Inter-Tel, Nortel, Avaya, NEC, Panasonic, Toshiba, ShoreTel, Mitel, etc.) MUXs, voice mail, voice and data cabling, CSUs and DSUs.
Requires willingness and ability to adapt to rapid changes in order to support and use future technology.
Must possess excellent written and oral communication skills and the ability to interact positively with end-users and vendors on a daily basis.
Requires strong interpersonal and organizational sills, including the ability to meet deadlines, work in a team environment and follow written policies and procedures.
Must exercise a reasonable amount of independent judgment under a minimum of supervision.
Must be able to work in a stressful situation and work overtime if needed.
Requires being in the on-call rotation.
Requires a good driving record