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CRG Consulting Resource Group International, Inc.

Customer Service, Administrative Assistant/Print Shop Operator

CRG Consulting Resource Group International, Inc.
Abbotsford, British Columbia, Canada

Date Posted: 04/29/2008
Categories: Administrative
Job Type: Full-Time

Job Description:
Print Shop Operator/Administrative Assistant/Customer Service

Do you want to be part of a team that is making a global impact for the Kingdom? We are looking for individuals who want to make a difference and know that they are called to be part of a company passionate about changing peoples lives.

Duties and Responsibilities:

This position is multi-dimensional and you will be required to be hands-on in both people and tasks.
You are a master at getting tasks done with a commitment to quality and detail.
You are excellent on the phone and in interpersonal communications.
You are responsible for customer service and administrative support
You operate our entire digital print shop and all related binding equipment.

Responsibilities shall include but not be limited to:

Print Shop:
Operate all digital printing, cutting and booklet-making equipment and accountable for all related quality control issues
A good understanding of printing processes and proficiency in Adobe Photoshop, Adobe Illustrator and Adobe In Design
Attention to detail and a strong mechanical/technical aptitude
A background in the Print Industry will be a definite asset
Coordinating between various internal departments (Customer Service, Sales, Marketing and Operations) and outside vendors (i.e. Printers and Materials Suppliers) to ensure accurate specifications are obtained for all print projects
Working with the customers requests
Working with the Office Supervisor to schedule print jobs

Administrative Assistant:
Strong Microsoft Office Skills, specifically Excel and Word
Superior organizational skills and ability to multi-task and balance conflicting priorities
You will be required to support marketing functions with mailings and logistical support
You will learn to operate the in-house bookkeeping and invoicing systems
You will also support all other operational staff at the company fulfilling executive assistant responsibilities
Organize and maintain office files and records

Customer Service:
Good interpersonal skills and the ability to work independently, and function in an dynamic, fast paced environment
Excellent mathematical and computerized skills
Enthusiasm, energy and positive attitude
You will be required to provide support to CRG clients many who are HR professionals with advanced degrees. You will be expected to be able to relate and connect with this group
Your attitude is "no matter what" you ALWAYS get the job done. You dont accept excuses nor do you make any for yourself
You are passionate about life and the ability to serve. Not only can you attend to the details you see the big picture and unlimited possibilities presented before you
Your commitment is to continuous improvement and you also expect this from your entire team. You are a team player and no job is beyond your willingness to help out
You welcome and embrace change and are cool, calm and mature under pressure from deadlines and high quality expectations
Follow the directions of the Office Supervisor
As one of the reception team, perform all receptionist requirements and operate our order desk
Answer the telephone and transfer calls to the appropriate individuals, divisions or department in a professional and attractive manner
An exceptional ability to pay attention to details


You are acknowledged as an excellent master of organization. You easily handle deadlines and pressure while multi-tasking with calmness and maturity. Your organizational, oral, written communication and interpersonal skills are exceptional. You are self-motivated and work interpedently with a very strong attention to detail. You have excellent decision-making and problem-solving skills. You love customer service, personal and professional development and generally helping others. You are very familiar and comfortable with technology, new software programs, printing and publishing, websites, online learning and project management.

3+ years experience in similar roles and responsibilities.
Extremely comfortable with all levels of technology and operating commercial printing and binding equipment.
Office Administration certificate desirable.

Required Computer Skills:

Type 40-60 WPM, especially proficient in email, Word, Excel, Internet Explorer, Adobe PDF, and PowerPoint. You will use In-Design and Quark Files. You will also be required to understand and use our accounting system for the order desk.

Work Schedule:

Full-time monthly salary 8:30AM to 5:00PM Monday to Friday.
Plus flexibility of working nights and weekends and some extra hours when required. Rare but a possibility.
Salary commensurate upon experience, background and skills.
Full benefits package available.
All work conducted at our Head Office in Abbotsford BC.


Email your resume to PDF or Word 2003 File Only

Attention: Eleanor