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The Salvation Army-Everett and Snohomish County

Everett, Washington, United States

Date Posted:
Job Type:
The Salvation Army-Everett and Snohomish County
Job Description:
The Salvation Army
Everett Corps

Case Manager 1

Within the Everett Corps of The Salvation Army, Case Manager 1 is the entry-level classification for the social services series. The clients served may be families with children; unrelated households of diverse composition; adults with disabilities resulting from varying degrees of incapacity, or vocational, social, cultural or health impairments that hinder economic or residential independence. All positions at this level receive general supervision on a scheduled weekly basis, with additional consultation as dictated by circumstances, case load and employee capabilities.

Typical Work
Under general supervision, perform the full range of specific service functions, such as: interviewing children, parents, and others; case assessment, formulation and implementation of service plans;

Participates in staff conferences and required in-service training that is program area specific, department wide, or between agencies;

Participates in in-house case staffings;

When appropriate, provides telephone reassurance and problem-solving assistance to clients during non-business hours.

In unusual circumstances and in consultation with supervisory personnel, provides direct assistance and support to clients during non-business hours.

Participates in multidisciplinary team/multi-agency staffings;

Studies and applies principles and techniques of casework;

Interviews families/individuals for basic information relating to social history;

Identifies economic, social, cultural, physical, and environmental factors which support or limit family or individual functioning;

Implements and monitors appropriate service objectives or treatment plans;

Coordinates with appropriate intra- and inter-agency organizations to meet service goals or treatment plan objectives;

Identifies needs requiring services and enables clients to resolve needs through referral to appropriate resources;

Explains organizational policies and provisions of the to families, individuals, and members of the community;

Develops and maintains case records relative to client needs, and steps taken to alleviate those needs utilizing prescribed agency forms and reports;

During community, regional or national emergencies, participates and supports the Salvation Army disaster service response.

Performs other related work as required.

Knowledge and Abilities
Knowledge of: goals and objectives of services to adults and children; social casework principles and practices; social and economic conditions which affect the work of a non-profit social service agency; interviewing techniques; social problems which call for the use of public and private community resources; principles of individual and social development, job training and educational resources; community resources.

Ability to: learn and act upon new information; work cooperatively with individuals and groups and be able to coordinate service plans with other social service agencies; exercise mature and sound judgment in problem solving and the decision making process; organize own work; present material effectively in written and oral form; properly and accurately document activities, paperflow; identify economic, social, cultural, physical and environmental factors which support or limit family or individual functioning.

Minimum Qualifications
A Bachelor's degree in social services, human services, behavioral sciences, or an allied field;

A two-year degree in social services, human services, behavioral sciences or an allied field and one year of social service experience.


Education and experience equal to a two-year degree in social services, human service, behavioral sciences or an allied field, plus one year of social service experience.

Ability to read, write and speak English at a level so as to effectively fulfill job responsibilities.

Possess and maintain a Washington State Drivers License and successfully complete Salvation Army driver training and qualification screening.

Ability and willingness to learn and conform personal conduct to Salvation Army Child Safety Standards and to pass Child Safety/Safe from Harm background screening.

Strength and agility necessary to lift up to 40 pounds.

General Conditions
Job descriptions represent a general outline of job duties, functions and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.

This job description is not intended to be all-inclusive, and an employee will also perform other reasonably related business duties and responsibilities as assigned by the Corps Officer.

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

It is The Salvation Armys policy to base hiring decisions solely on the individuals ability to perform essential job functions. Persons with disabilities are eligible for this position provided they can perform those functions with reasonable accommodation.

The Employee acknowledges and he/she has been informed and understands The Salvation Armys religious purpose and The Salvation Armys status as a church, and agrees that he/she shall do nothing in his/her relationship with The Salvation Army as an employee to undermine its religious mission. The Employee agrees and understands that his/her services are a necessary part of The Armys religious programs and that his/her work-related conduct must not conflict with, interfere with, or undermine either such religious programs or The Armys religious purposes.
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About the Company

The Salvation Army-Everett and Snohomish County

The Salvation Army is an integral part of the Christian Church, although distinctive in government and practice. The Army’s doctrine follows the mainstream of Christian belief and its articles of faith emphasise God’s saving purposes. Its objects are ‘the advancement of the Christian religion… of education, the relief of poverty, and other charitable objects beneficial to society or the community of mankind as a whole.’* The movement, founded in 1865 by William Booth, has spread from London, England, to many parts of the world. The Salva More...