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Mission India

Director of Development - Partner Relationships

Mission India
MI, Michigan, United States

Date Posted: 07/18/2008
Categories: Missions
Job Type: Full-Time

Job Description:
Works collaboratively with field based donor development, communications, and marketing departments. Align department goals with strategic objectives. Measures and monitors results to report back to executive leadership team.

Duties Include:
- Design and implement a PRA (Partner Relations Associate) program that ensures adequate and effective communication with the entry to mid level donors.
- Manage telemarketing call center staff to ensure quality conversations, consistent approach and well documented performance standards are maintained.
- Design and test teleconferencing (and/or web-based) communications with mid-level and major donors.
- Monitor the effectiveness of acquisition campaigns through current and new channels. Participate with Communications team in planning and executing acquisition and retention strategies.
- Research past Missions tour participants contributions and establish communication channels to stay connected and leverage the tour participants experience in India.
- Benchmark other like organizations to understand other approaches to lower to mid level donor relationship building.
- Assist the VP of Development in implementing Planned Giving strategies.
- Other duties may be assigned.

Bachelor's degree (B. A.) from four-year college or university; or a minimum of 3 years non-profit development experience and/or training; or equivalent combination of education and experience.

Must have excellent communication, writing and customer service skills.

Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software.