Job Description


Network Support Specialist star

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Wycliffe USA

Orlando, Florida, United States

Date Posted:
Job Type:
Wycliffe USA
Job Description:
Do you want a job where you know you will make an awesome impact for all eternity? Did you know that there are millions of people in more than 2,700 language groups who are still waiting for the Bible to be translated into their mother tongues?

As the network support specialist at the Wycliffe USA headquarters in Orlando, Florida, you will facilitate the work of Bible translation by providing system support to operational computer networks, including installing, configuring, and troubleshooting the networks. You will assist the network administrator in LAN/WAN reconfiguration including the support of servers, the corporate firewall, intrusion detection system, personal VPN connections, and WAN VPN links to remote corporate sites.

To qualify for this position, you must have a Bachelors degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

To provide the necessary technical support for center network servers and related equipment to ensure that the center computers, printers and other connected equipment are operating with a minimum of downtime. To maintain Internet Connectivity and messaging systems. The scope and limits of authority for this role lies within the boundaries of servers, network and PC system level support as assigned by the Systems and Software Manager.

Manages the operation and system configuration of a local area network by overseeing network resources, ensuring network security, performing regular backup and maintenance routines, recovering data when necessary, and installing and configuring new equipment and system upgrades. Evaluates existing software and hardware and makes recommendations in order to meet organization needs. Responsible for the installation and maintenance of servers, maintenance of Internet connectivity, maintenance of printer and network supply inventory, and maintenance of system email servers.

Education Experience:
MCP + Internet Certified recommended. Microsoft Certified Engineer (MCSE) Certification recommended. MOUS Office Expert Certification or MS Apps Levels I, II & III.

Training Orientation:

KSA Competency:
1. Has a servant heart attitude.
2. The ability to design and maintain the network physical plant (routers, switches, and hubs) and work with 10 base T, 100 base T and fiber optic cable distribution systems.
3. The ability to teach others the Networking and other related technologies.
4. The ability to administer relevant email systems as well as other network-based systems.
5. Has the ability to understand the perspective of the user and how to provide him with an appropriate solution to his computer need.
6. A thorough understanding of Windows 95-2000, Microsoft Networking and NT Administration.
7. A thorough understanding of Internet access servers, and Proxy servers.
8. A working knowledge of different computer hardware components and ability to analyze and troubleshoot problems.
9. A thorough understanding of network security issues.
10. Has a working knowledge of WinWord, Access, Excel and PowerPoint.

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About the Company

Wycliffe USA

Wycliffe USA is part of an international association of organizations dedicated to seeing God's Word become accessible to all people in the language that speaks to their heart. Wycliffe’s staff is passionate about the glory of God through the translation of His Word for all peoples of the earth in the language they understand best. Consider this an invitation to check us out. If you’re just getting to know us, consider digging into our core values and reading through our mission statement. You can learn about our history, meet our leaders, or v More...