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Southside Pregnancy Center

Director of Volunteer and Client Services

Southside Pregnancy Center
Oak Lawn, Illinois, United States

Date Posted: 06/11/2013
Categories: Administrative - Counseling - Customer Service - Education - Health Care - Management - Missions/Domestic - Social Services - Volunteer Positions
Job Type: Part-Time

Job Description:

Director of Volunteer & Client Services

Job vacancy post for


Ministry Description

Southside Pregnancy Center (SPC) is a 501c(3) not-for-profit, Pro-Life, Christian ministry. We extend emotional, physical, educational, spiritual and material assistance to those affected by an unplanned or crisis pregnancy situation.  Additionally, we offer life-affirming alternatives to abortion by providing a variety of resources, medically accurate information and sharing Biblical truths and the hope of Jesus Christ. 


Director of Volunteer and Client Services (DVCS)

The DVCS is a key ministry position overseeing programs and services provided to young women and men facing the crisis of an unintended pregnancy situation.  The DVCS works closely with other client-care departments (medical and extended support) to provide immediate and long-term client programs and services. The DVCS works closely with and provides supervision to the Client Program Coordinator. The DVCS reports to the Executive Director.




  • Must have a personal and growing relationship with Jesus Christ
  • Adhere to a Christian Worldview and embrace a steadfast, Pro-Life stance
  • Predisposed and gifted in Christian lay-counseling/discipleship/mentoring of others
  • Possess leadership qualities necessary for oversight of volunteer, staff and programs
  • Must be teachable, eager to learn and a team player
  • Previous experience with client contact or case management helpful
  • Bachelor’s Degree desired
  • Five or more years in Christian ministry or Christian non-profit work a PLUS

Position Duties and Responsibilities

  • Recruit, screen, evaluate and train volunteers
  • Supervise and manage volunteers
  • Supervises, manages and trains the Client Program Coordinator and Receptionist
  • Provides relevant training according to schedule relating to client issues
  • Maintains all client and volunteer related files and databases
  • Provides monthly statistical reporting to the Executive Director and Board
  • Develops programs and events for volunteers and clients
  • Trains and supervises volunteer Christian Care Counselors
  • Occasionally represents SPC in the community


  • Strong interpersonal skills
  • Excellent verbal and written communications
  • Propensity for teaching others, individually and in small group settings
  • Desire to Evangelize and share the Gospel of Jesus Christ
  • Gifted to motivate and encourage
  • Creative thinker
  • Experience in office administration
  • Organization, record keeping
  • Computers: Keyboarding, Word, Excel, Power Point, Data Software, Internet, Email, etc.
  • Data collection, analysis and reporting, etc.


Health Insurance is not available at this time.