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Assist International

Progam Manager

Assist International
Ripon, California, United States

Date Posted: 04/15/2013
Categories: Missions/Int. - Work At Home
Job Type: Full-Time

Job Description:




About Assist International


Assist International is a humanitarian non-governmental organization (NGO). Our mission statement reflects the mandate to save lives and change the destiny of the world’s most vulnerable people. Over the past 20 years, Assist International has been refining their skills and know-how in programs which address the global challenges of the most vulnerable.


Assist International has identified 4 primary areas of mission strategy: Life-Giving Water and Infrastructure, Orphaned and abandoned children; Vital Advanced Medical Projects and Education & Empowerment for women and children.


Assist International is involved in a variety of humanitarian projects and has a documented and lasting impact on over one million of the world’s most needy people (Emory University, Rollins School of Public Health, unpublished report). Through the power of networking resources from the corporate world,

service clubs, medical and hospital groups, and individuals, over 500 projects in 65 countries have been completed since 1990, with a reach of fourteen million people. Assist International works to mobilize people and resources to alleviate the suffering of the world’s most vulnerable people. Assist International leverages the power of partnerships for maximum impact at minimal cost.


Assist International Partnership with General Electric Foundation


Developing Health Globally™ (DHG), is a signature program from GE on global health, across Sub- Saharan Africa, South East Asia and Latin America to achieve sustainable impact in developing world healthcare delivery. Assist International is a key partner for the GE Foundation and supports both the foundation and its other partners towards building physical and human capacity and driving systemic change with technology and practice. For more information on this program, visit


Assist International supports DHG by building capacity within a country through upgrading infrastructure and equipment at health facilities, managing on-the-ground projects and contracts, coordinating shipping and logistics, training and site-support for equipment maintenance and utilization, and in service support. Teams from Assist International collaborate with and support academic partners, other NGOs and government organizations that are key to DHG. The core areas of focus that Assist International is involved with in partnership with GE Foundation are maternal and child health, emergency care, surgery, anesthesia and oxygen solutions, biomedical repair and maintenance, and safe water. Through tools and training designed to build and maintain skills, DHG strives to improve health outcomes throughout the developing world over the long term.


The range of projects include:


Maternal and Infant Care


The Need: Approximately 800 women – most in poor rural communities – die each day from complications during pregnancy and childbirth.


The Response: DHG is actively working with hospitals and health centers to improve maternal and infant survival rates by:


  • Providing necessary equipment for antenatal, birthing and postpartum care by introducing state- of-the-art technology to Maternity, Labor and Delivery, and Nursery wards of district (World Health Organization - WHO - level IV) hospitals.
  • Providing clinics and birthing centers with emergency obstetric care (EmOC) equipment and tools to serve community members.
  • Training and mentoring practitioners and clinicians to improve their skills, while equipping them with the ability to use new technologies


Emergency Care


The Need: Timely access to emergency care can reduce seven of the 15 leading causes of death in middle- and low-income countries.


The Response: DHG is helping Ministries of Health build Emergency Medicine capacity to treat acutely
ill patients in district hospitals by:

  • Upgrading equipment to provide patient monitoring, ventilation, X-ray, ultrasound, laboratory analysis and consistent access to water, oxygen and power.
  • Improving Emergency Department protocols and processes for triage, treatment and/or referral of presenting patients.
  • Developing and delivering Emergency Medicine training curricula for doctors and district staff.


Surgical Care


The Need: According to WHO, simple surgery can prevent death and permanent disabilities resulting from road traffic injuries, abdominal emergencies, pregnancy complications, congenital abnormalities, acute infections, fractures, burns, interpersonal violence and war. WHO attributes these conditions to approximately 11 percent of total healthy years lost.


The Response: DHG is driving improvements in district hospital surgical capacity by:

  • Upgrading operating theaters and procedure rooms with equipment and supplies including anesthesia machines, patient monitors, infusion and suction pumps, sterilization equipment, lighting and operating tables.
  • Providing hospitals with equipment to produce oxygen, and providing surrounding health centers with reliable, low-cost oxygen supplies.
  • Introducing modern practices related to anesthesia delivery and monitoring, and oxygen therapy and ventilation – thereby improving outcomes for patients requiring surgery.


Biomedical Practice


The Need: In sub-Saharan Africa, WHO estimates that as much as 70 percent of laboratory and medical equipment is partially or completely out of service.


The Response: DHG is tackling this problem in resource-poor settings by:

  • Developing local biomedical technology training programs that focus on repairing (versus replacing) equipment using available resources, and educating the first generation of biomedical technicians to support Ministry of Health facilities and assets.
  • Partnering with Ministries of Health to identify trainers and local infrastructure to create in- country training aligned with national vocational and technical education organizations.
  • Providing ongoing coaching and mentoring resources to cultivate a professional community of biomedical technicians who are able to support the technical needs of public district hospitals and

health centers, and advocate appropriately for the resources required to accomplish their work.


Safe Water


The Need: WHO and UNICEF estimate that more than 780 million people use unsafe drinking water sources.


The Response: DHG is improving access to safe drinking water for hospitals and clinics across the developing world by:

  • Introducing water purification units to district hospitals to serve patient and hospital needs.
  • Designing and installing small-scale water purification units for community clinics and birthing centers to provide safe water access for local communities.
  • Developing and deploying simple water quality analysis protocols and visual tools to help demystify water quality testing in rural facilities, and encourage local facility leaders to actively manage equipment and adopt chlorination practices.




The Need: A 2007 UNICEF study states that educated women are less likely to die in childbirth and are more likely to send their children to school. In addition, the under-five mortality rate falls by about half for mothers with primary school education.


The Response: In targeted communities surrounding partnering district hospitals, DHG has sponsored education programs to ensure girls and other vulnerable children have access to education by:

  • Focusing on scholarships, teacher training, mentoring activities, and community mobilization.
  • Identifying labor market needs and steering secondary school students toward appropriate corresponding vocational training and higher education paths to ensure employment.


Other Assist International Projects


In addition, there are a number of projects that are ongoing between Assist International and other partners. These include medical equipment projects with focus on ICU/CCU units, and maternal-child health in countries like Uganda, Romania, Laos, Chile, South Sudan, Afghanistan, and Bulgaria.


In the area of water, Assist International has a key initiative called Project:41 that is working to provide manual powered water pumps to the developing world. The purpose is to create sustainable, market-based solutions by placing tools into the hands of people, giving them opportunity to better themselves, their families, and their communities.


Assist International also has ongoing efforts for orphaned children in Uganda, South Sudan, Romania and



For more details, visit


Assist International Key Partners:


Assist International believes that there is power in partnership. Some of the key partnerships that Assist International works with are GE Foundation, Rotary International, Felix Villages International, Emory University, Santa Clara University, Salinas Valley Memorial Hospital, Washington Hospital, Stanford Hospital, Engineering World Health and Columbia University on DHG projects, and a host of corporations and foundations who partner with us through funding and equipment donation.


Partners are actively involved in various areas of Assist International projects that span over 65 countries of the world. Our focus with GE Foundation and DHG is in the following countries: Ghana, Rwanda, Uganda, Kenya, Tanzania, Malawi, Senegal, Mali, Ethiopia and Nigeria; Honduras and Haiti; and Cambodia and Indonesia.


Position Description


1.         Position Title                          Employee Group                     Position Classification

Program Manager                     Support Staff                             Exempt


2.         General Description of the Position’s Function and Purpose

The Program Manager position includes field researching and reporting, partner interfacing, and data collecting and reporting.


3.         Specific Duties and Responsibilities

§     Field Researching and Reporting - Visit project sites with stakeholders to observe program progress, identify issues and needs, and provide regular assessments on the status of each program.

§     Partner Interfacing – Work with Partner Program Managers on the development and implementation of various programs; coordinate regular communications with managers

and related parties.

§     Data Collecting and Reporting – Gather data related to DHG programs from various entities including Ministry of Health offices, hospitals, Partners, sponsored field studies, etc.; distill information providing key results for impact reports to be utilized by DHG and related partners; provide year-end assessment reports.

§     Leverage program experience and collaborations to support the broader goals of Assist International in fund-raising strategies, grant-writing, communication and social media presence and innovative partnerships.


4.         Knowledge/Skills Required by the Position

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required:

§     Agreement with Assist International’s mission and goals

§     Strong task management skills and problem solving skills

§     Demonstrated organizational skills and ability to manage project deadlines

§     Ability to work independently and as a part of a team

§     Ability to communicate clearly and simply

§     Ability to take initiative and pursue goals with minimal supervision

§     Flexibility and adaptability


5.         Responsibility

§     Supervisory Controls – None

§     Written Guidelines – Will be expected to uphold all company policies and procedures as listed in the employee handbook


6.         Difficulty

§     Complexity – Moderate-to-high level of complexity in interacting with government agencies, NGO’s, businesses and hospitals, prioritizing tasks for various projects, and managing finances.

§     Scope and Effect – This employee will be an essential part of the productivity of Assist

International and support of the DHG projects.


7.         Managing Key Relations

§     Contacts with Key Personnel at Assist International (Leadership, project teams, support staff), key members from GE Foundation and other partners, –project leaders and teams from partner academic institutions, other NGO’s, contracted service providers and government agency representatives


§     Purpose of Contacts – Contact with Assist International Project Teams for supervision, program work and in-country deliverables. Contact with Assist International Leadership for coaching and coordination. Contact with other Assist International staff for matters related to accounting, human resources, IT support, logistics. Contact with GE Foundation teams for DHG project goals and program work. Contact with academic

partners for the purpose of research and metrics. Contact with government representatives to facilitate DHG and other Assist International projects.


8.         Environment

§     Physical Requirements – This position requires lifting up to 40 lbs.

§     Work Environment – Computer with remote access will be provided. There is flexibility in the location of this role. To be determined as needed. International travel is required for this position to project countries (8-10 weeks annually). Travel to the U.S. also required as needed for meetings.


9.         Title of the Person to Whom This Position Reports

Operations Vice President (Ray Schmidt)


10.       Qualifications – Minimum Required

§     Education – Bachelor’s Degree in related field

§     Experience – Previous project management and administrative experience required.

Medical and technical background helpful.

§     Excellent written and verbal communication skills.


11.       Desirable Additional Qualifications

The incumbent must be detail-oriented and work well under pressure, meeting multiple, sometimes conflicting, deadlines. The incumbent shall, at all times, demonstrate a cooperative attitude with colleagues and supervisors. Formal project management training helpful.

International experience and understanding of global health issues are valued. Prior work with

international NGO’s and development organizations will be helpful.


12.       Mission Statement

Assist International is a humanitarian organization addressing the critical needs of the world's most vulnerable people. This essential work is accomplished in emerging countries through

ADVANCED MEDICAL PROGRAMS (procurement, training, maintenance), LIFE-GIVING

WATER & INFRASTRUCTURE PROGRAMS (Essential Infrastructure, capacity expansion), ORPHANED & ABANDONED CHILDREN and EDUCATION & EMPOWERMENT (schools, vocational training, micro-enterprise endeavors, care for widows).


From our beginning in 1990 to this very day, Assist has a successful history working with a wide variety of partners including foundations, hospital groups, service clubs, corporations, faith-based groups and individual donors. Projects have been completed in over sixty countries lifting thousands beyond mere existence to a hopeful and productive future.


13.       Application Process


Interested individuals should submit résumé and cover letter to


Deadline for application is April 30th, 2013.