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Mercy Ships

IT Support Specialist

Mercy Ships
Lindale, Texas, United States


Date Posted: 10/26/2012
Categories: IT
Job Type: Full-Time

Job Description:

IT Support Specialist

Mercy Ships is looking for an experienced and motivated IT Support Specialist to provide first line help desk support to staff at the International Operations Center near Lindale.

 

Responsibilities

- Maintain a high degree of customer service and professionalism

- Support staff in the use of IT by providing necessary training and advice

- Install, maintain and support workstation operating systems, applications and hardware

- Maintain an inventory of workstations and software licenses

- Manage the workstation replacement process

 

Experience

- Strong technical knowledge of Microsoft desktop applications and operating systems

- At least 2 year experience in IT service desk best practice, processes and procedures

- Relevant bachelor's degree or equivalent education and experience

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