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Mercy Ships

IT Support Specialist

Mercy Ships
Lindale, Texas, United States

Date Posted: 10/26/2012
Categories: IT
Job Type: Full-Time

Job Description:

IT Support Specialist

Mercy Ships is looking for an experienced and motivated IT Support Specialist to provide first line help desk support to staff at the International Operations Center near Lindale.



- Maintain a high degree of customer service and professionalism

- Support staff in the use of IT by providing necessary training and advice

- Install, maintain and support workstation operating systems, applications and hardware

- Maintain an inventory of workstations and software licenses

- Manage the workstation replacement process



- Strong technical knowledge of Microsoft desktop applications and operating systems

- At least 2 year experience in IT service desk best practice, processes and procedures

- Relevant bachelor's degree or equivalent education and experience