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IT Operations Manager star

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Mercy Ships

Lindale, Texas, United States

Date Posted:
Job Type:
Mercy Ships
Job Description:

IT Operations Manager

Mercy Ships is looking for an experienced and motivated manager to direct the IT Infrastructure at both the International Operations Center in Texas and our hospital ship in West Africa.



- Lead IT Infrastructure & Service Desk Teams

- IT Infrastructure management & planning

- System performance & problem resolution

- Service Desk planning, policy & procedures

- Monitoring service, prioritizing & escalation



- Management of enterprise IT Operations & Service Desks

- Service focused IT management best practice such as ITIL

- Change, configuration & project management practices

- Strong team leadership and communication skills

- Relevant Bachelor's degree or the equivalent education & experience

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About the Company

Mercy Ships

For more than 30 years, Mercy Ships and its committed partners and volunteers have followed the model of Jesus to bring hope and healing to the world’s poor one life, one community and one nation at a time.